LifeWorks Privacy Policy

We collect information from and about users of our website to improve your experience and fulfill our mission. 

Personal Information 

• Name, phone number, email, mailing address 

• Donation details (processed securely by a third-party payment processor) 

• Volunteer or event registration details 

• User-submitted content through contact forms 

• Any additional information you choose to share 

Non-Personal Information 

• Browser type, IP address, device type, and operating system 

• Pages visited, links clicked, and time spent on pages 

This helps us understand visitor behavior and improve the website’s content and accessibility. 

We collect data in three primary ways: 

• Forms You Complete: Donation, volunteer, and contact forms 

• Email Subscriptions: When you sign up for updates or newsletters 

• Automatically: Through Squarespace and Google Analytics to track site usage patterns 

Cookies

Our website uses cookies (small data files) to help Squarespace serve the site securely and enhance your experience. 

TYPE | PURPOSE

Strictly Necessary | Enable security and essential website functions

Analytics | Track site visits and interactions (Google Analytics)

Functional | Remember preferences such as language or device type

You can manage or disable cookies in your browser settings. Disabling cookies may affect some site features. 

We use the information we collect to: 

• To solicit and process donations and issue receipts 

• Communicate with you about programs, events, and updates 

• Register you for volunteer activities or events 

• Respond to your inquiries 

• Improve website content and performance 

• Comply with legal or regulatory requirements, including required financial recordkeeping (donation receipts, audits, tax) and responding to subpoenas or court orders. 

• In any other manner to which you give your consent 

We do not sell or rent your personal information. 

Your information may be shared with trusted service providers who assist us in operating our website and fulfilling our mission, such as: 

• Squarespace: Hosting and site security 

• Google Analytics: Visitor metrics 

• Payment Processors: Secure donation transactions 

• Email and communications service providers: To send LifeWorks newsletters, confirmations, and volunteer/event communications 

These partners are required to use your data only for authorized purposes and to protect it securely. 

We may also share data (i) as required by law or judicial process, (ii) to protect the safety, rights, or property of ourselves or others, (iii) to protect ourselves or others from legal liability or from fraudulent, abusive, or unlawful activity, (iv) to investigate and defend ourselves against any third-party claims or allegations, and (v) to protect the security of our sites and the services. We may also disclose personal information in any manner to which you consent.   

We keep personal data only as long as necessary to fulfill its intended purpose or comply with legal obligations. 

You have the right to: 

• Access personal data we hold about you 

• Request corrections or updates 

• Request deletion of your information (except required donation/financial records, security logs, or legal holds) 

• Withdraw consent for communications 

• Ask questions about our data practices 

We aim to respond to all privacy-related requests within 30 days. 

Contact: privacy@lifeworksaustin.org 

Lifeworks' sites are intended for general audiences, and are not directed to children under the age of 13.  We do not knowingly collect data from children under 13 years old through this website.  

If you are a parent or guardian and discover that a child has provided personal information, you may alert us at privacy@lifeworksaustin.org and we will take the appropriate steps to delete the information. When data is collected about minors in our programs, it is done with appropriate consent and handled securely. 

Our website uses HTTPS encryption and other industry-standard protections through Squarespace. Access to personal data is limited to trained staff and authorized service providers. 

We routinely review and update our security protocols. Although we use safeguards designed to improve security, please be aware that no security measures are perfect or impenetrable. We cannot guarantee that the information that you provide to us will not be accessed, viewed, altered, disclosed, or destroyed by unauthorized persons. In the event of a data breach, LifeWorks will notify affected individuals as required by law. 

LifeWorks is based in the United States. If you access our site from outside the U.S., your information may be transferred and stored here, where data protection laws may differ. By using our website, you consent to this transfer. 

Our website may contain links to external sites, such as social media platforms or donation processors. LifeWorks is not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before submitting any information. 

We may update this Privacy Policy periodically. The latest version will always be posted on this page with an updated Effective Date. For significant updates, we may also notify users via email or on our homepage. 

If you have questions or concerns about this Privacy Policy, please contact at privacy@lifeworksaustin.org